Terms of Service
APN FUEL – TERMS OF SERVICE
Last updated: 17 June 2025 **Please read these Terms of Service (“Terms”) carefully before using the apnhydration.com website, purchasing APN products, or interacting with any APN Hydration (“APN,” “we,” “our,” or “us”) digital property. By accessing or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree, do not access or use the Site.
1. Scope & Acceptance
These Terms govern your access to and use of apnhydration.com (the “Site”), mobile experiences, email communications, social-media pages, and all purchases of APN products (collectively, the “Services”). Continued use constitutes acceptance of the Terms, our Privacy Policy, and any additional guidelines we post.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to purchase from us. By placing an order, you represent that you meet this requirement and that any information you provide is accurate, complete, and current.
3. Product Information & No Medical Advice
APN formulates food supplements—not medications. Statements on the Site have not been evaluated by the U.S. Food and Drug Administration, the European Food Safety Authority, or any other regulatory body. Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before starting any supplement regimen, especially if you are pregnant, nursing, under 18, or taking medication.
4. Orders, Pricing & Payment
All prices are listed in the currency shown at checkout and are subject to change without notice. We reserve the right to refuse or cancel any order at our sole discretion (e.g., suspected fraud, inventory issues). Payment must be authorised at the time of purchase via approved payment processors. You agree to pay all charges incurred by you or on your behalf through the Services.
4.1 Shipping & Risk of Loss
We ship to the countries indicated at checkout. Shipping times provided are estimates, not guarantees. Title and risk of loss transfer to you upon our delivery to the carrier.
4.2 Returns & Refunds
Unopened products may be returned within 30 days of delivery for a refund of the product price (excluding shipping). Contact info@athleteperformance-nutrition.com for an RMA number before returning any item. Refunds are processed to the original payment method within 10 business days after we receive and inspect the return.
5. Accounts & Security
Creating an account is optional. If you do, you are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account. Notify us immediately of unauthorised use.
6. Intellectual Property
All content on the Services - including text, graphics, logos, formulas, and trademarks (“Content”) - is owned by or licensed to APN and protected by intellectual-property laws. You may not copy, modify, distribute, or exploit any Content without prior written consent.
6.A Third-Party Images & Copyright Notices
Some photographs, illustrations, or other visual assets displayed on the Site are sourced from third-party creators to whom APN does not claim ownership. If you are the lawful owner of any image appearing on apnhydration.com and would like us either (a) to credit you appropriately or (b) to remove the image, please email info@athleteperformance-nutrition.com with proof of ownership. We will respond and comply within a reasonable timeframe.
6.B Manufacturer & Ingredient Disclaimer
All APN-branded products are manufactured by Vis Vitalis GmbH in Austria. While APN works closely with Vis Vitalis to uphold high quality standards, APN is not the producer and therefore disclaims any liability arising from the ingredients, formulation, or manufacturing process. By purchasing or using APN products you acknowledge that (i) Vis Vitalis remains solely responsible for the composition and integrity of the products it manufactures and (ii) any claims related to ingredient accuracy, safety, or suitability must be directed to Vis Vitalis.
7. User Content
If you post reviews, comments, photos, or other materials (“User Content”), you grant APN a non-exclusive, royalty-free, worldwide, perpetual licence to use, reproduce, modify, display, and distribute that User Content in any media. You represent that you own or have permission to post such Content and that it does not infringe any third-party rights.
8. Prohibited Conduct
You agree not to:
Use the Services for any unlawful purpose;
Interfere with or disrupt the Site or servers;
Upload viruses or malicious code;
Attempt to gain unauthorised access to other accounts or our systems;
Reverse-engineer, decompile, or disassemble any part of the Services;
Misrepresent product claims or provide false information about APN.
9. Disclaimer of Warranties
The Services and all APN products are provided “as is” and “as available.” To the fullest extent permitted by law, APN disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free.
10. Limitation of Liability
To the maximum extent permitted by law, APN, its officers, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Services or purchase of products, even if advised of the possibility of such damages. APN’s total liability shall not exceed the amount you paid APN in the 12 months preceding the claim.
11. Indemnification
You agree to defend, indemnify, and hold harmless APN and its affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, violation of these Terms, or infringement of any rights of a third party.
12. Compliance & Testing
Each production batch is screened by an independent laboratory for substances prohibited by the World Anti-Doping Agency (WADA). However, you remain responsible for verifying compliance with the rules of your sporting body.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of Belgium (without regard to conflict-of-law principles). Any disputes shall be resolved exclusively in the competent courts of Antwerp, Belgian, unless mandatory consumer-protection rules dictate otherwise.
14. Dispute Resolution - European Union Consumers
If you reside in the EU, you may access the EU Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr. APN is not obligated to participate in ODR procedures but is open to resolving complaints amicably.
15. Modifications to the Terms
We may update these Terms at any time by posting the revised version on the Site. Changes take effect upon posting. Continued use of the Services after changes constitutes acceptance. Material changes will be highlighted at the top of this page.
16. Severability
If any provision of these Terms is held invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms, together with the Privacy Policy and any additional policies or agreements expressly incorporated by reference, constitute the entire agreement between you and APN regarding the Services and supersede all prior or contemporaneous communications.
18. Contact Us
Questions about these Terms? Contact info@athleteperformance-nutrition.com.
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